IMDb 6.7 2023 HD

The Concierge

The Concierge

2023
Animation Fantasy
70 min NR Japan
6.871 / 10
6.7 IMDB

Welcome to the Hokkyoku Department Store! This unusual shop caters exclusively to animals, furry and feathered alike. Akino is a new concierge in training and she's quickly realizing…

Personnel // Cast & Crew

Director Yoshimi Itazu
Starring
Natsumi Kawaida / Takeo Otsuka / Kenjiro Tsuda / Nobuo Tobita / Megumi Han / Natsumi Fujiwara / Eiji Yoshitomi / Jun Fukuyama

How Viewers Describe This Film

Common themes and sentiments

charming whimsical earnest delightful pleasant unique heartwarming gentle imaginative sweet niche predictable

Reviews

I
Isabelle Moreau
Mar 22, 2026
4.0 / 5
4.0

A truly enchanting outing, 'The Concierge' is a testament to the power of heartfelt storytelling. The film’s core concept – a department store for animals – is executed with a delightful sincerity, focusing on the efforts of its…

A
Arthur Pendelton
Mar 22, 2026
3.0 / 5
3.0

'The Concierge' offers a peculiar premise that, while initially engaging, struggles to maintain momentum. The notion of a department store catering exclusively to animals, with a new concierge learning the ropes, is certainly original. However, the film’s reliance…

G
Genevieve Dubois
Mar 22, 2026
4.5 / 5
4.5

This is precisely the kind of imaginative storytelling that animation excels at. 'The Concierge' is a breath of fresh air, a film that embraces its whimsical premise with unwavering dedication. Akino, voiced with delightful earnestness by Natsumi Kawaida,…

M
Marcus Thorne
Mar 22, 2026
3.5 / 5
3.5

'The Concierge' presents an intriguing, if somewhat niche, concept: a retail haven for the animal kingdom. The narrative centres on Akino, a trainee concierge, tasked with satisfying an eclectic range of customers, from the mundane to the extinct.…

E
Eleanor Vance
Mar 22, 2026
4.0 / 5
4.0

In 'The Concierge,' director [Director's Name Unspecified] crafts a delightful and remarkably earnest animated feature. The premise, a department store for animals with a novice concierge, Akino, at its heart, is wonderfully realised. The film eschews cynicism for…

FAQs

Akino's status as a new concierge in training is central to the narrative thrust of 'The Concierge'. Her fresh perspective and inexperience provide a natural entry point for audiences to discover the eccentricities of the Hokkyoku Department Store and its demanding clientele. Her journey is one of learning, adaptation, and problem-solving as she grapples with fulfilling a wide array of unique and often challenging requests, making her growth and eventual success the core of the film's progression.